Who we are
This privacy policy sets out how Heart Gym (We or Us) use and protect information given when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website it will only be used in accordance with this privacy policy. Our website address is: www.heartgym.com.au
What do we do with your information?
When you purchase something from our website, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may send you emails about us, our store, new products and other updates. By purchasing our products via this website and providing your email address, you agree and provide your consent to receive our emails about us, our store, new products, our newsletter and other e-mail updates. You may, however, opt-out of receiving these emails using the link within each email you receive.
Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only (other than your e-mail address, which you agree may be used to send our newsletter subject to you exercising your option to unsubscribe). If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@heartgym.com.au to let us know. In regard to the newsletter, there is an option to unsubscribe in the text of each email newsletter.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
Embedded content from other websites
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use. When you click on links on our website or our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Age of consent
By using this site, you represent that you are at least the age of consent in your place of residence, or that you are the age of consent in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Our site does not use cookies to store personal information about you or to track your internet usage.
The data recorded is strictly of a non-personal nature and is used to assist us in improving content and services offered. Information recorded relates to website traffic and usage statistics.
If we record email addresses for specific requested services and subscriptions they are not disclosed to third parties and remain secured by us. Members are able to opt-out of receiving such material at any time by unsubscribing through the specified channels.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information just email us at hello@heartgym.com.au and we will get back to you as soon as we can.